Privacy Policy

Coal 4 Kent Privacy Policy

 

Our contact details

Phone Number: 07469 623 437

E-mail: info@ramills.co.uk

 

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Placing an order with us.

  • Creating an account with us.

 

We use the information that you have given us in order to process your order, take and confirm payment and delivery your goods.

Your information may be shared with our payment provider if you choose to make an online payment.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: 

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting us at: info@ramills.co.uk 

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.


 

How we store your personal information

Your information is securely stored.

We keep your name, address and any contact details supplied for for the duration of your account. If you choose to close your account with us your information will be deleted with 28 days of your request.

No card or payment details are stored with us.

 

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@ramills.co.uk or call on 07469 623 437 if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@ramills.co.uk